KYC Compliance Officer
Responsibilities:
1. Complete comprehensive review of incoming customer onboarding documents and ensuring that the application is consistent with company’s policy and customer risk control assessment.
2. Reviewing customer KYC documents by utilizing our validation tools and reputable sources to verify the AML documentation.
3. Perform CDD/EDD on customers to ensure that the AML onboarding process follows our compliance policies and procedures.
4. Follow up pending cases according to our internal SLA.
5. Investigating or screening customers against sanctions, PEP, and adverse media.
6. Delivering high quality service to customers and internal departments ensuring all enquiries are handled in a professional manner and doing necessary escalation if needed.
7. Product or system enhancement for our CDD function and procedures.
Your qualifications:
1. We are seeking candidates proficient in MANDARIN to effectively communicate with Mandarin speaking clients.
2. Bachelor's degree or above in related field.
3. Be patient, detail-oriented attitude, candidates with strong communication and coordination abilities.
4. Strong team player who can get used to the fast-paced industry easily.
5. It’s acceptable for you to work on scheduled shifts, five days a week.
Job Benefits:
- Excellent growth and advancement opportunities.
- Employee engagement, recognition, and appreciation programmes.
- Annual Leave, Sick Leave, Hospitalization Leave, Wedding Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available.
- Comprehensive insurance coverage
- Festival gifts, Wedding gifts, birthday vouchers, etc.
- Team Building